Are you passionate about providing education and training opportunities to underserved communities? Do you love collaborating with a dynamic team in a quick paced environment? One of these positions might be the right fit for you. Check out the full description below. If your are ready to apply, send your resume and cover letter to Melissa Winfree at mwinfree@capitalideahouston.org.
Let us know why you think you'd be perfect applicant to join our team.
POSITIONS AVAILABLE:
Industry Specialist
The Industry Specialist works with the participant’s services team in carrying out the responsibilities related to the successful placement of Capital IDEA Houston graduates and developing ongoing engagement and relationships with employers and industry partners.
Performance Deliverables:
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- Employ 90% of program graduates within 90 days of completion of the program
- Understand Capital IDEA Houston’s training partners’ curriculum and the intersection with industry-employed needs and standards
- Effectively network with corporate executives and community partners to connect the organization and its graduates
- Recruit new employer partners to develop employment, internship, and apprenticeship opportunities for Capital IDEA Houston participants and graduates
- Analyze occupations and the needs of Capital IDEA Houston participants to meet the twin goals of self-sufficiency for participants and higher productivity for employers
- Maintain regular communications among staff, employer representatives, participants, and community partners
- Resume building, post-graduation seminars, workforce workshops, and well-being checkups for our graduates
- Attend partner meetings and local employment resources events
- Develop and host targeted employment resource events for graduates
- Meet performance goals and demonstrate behaviors of the organization’s core values and operating agreements
- Ensure data accuracy, including but not limited to tracking of employment services to graduates, placement information, and wage increases for graduates and employers
- Verify and document initial placement for participants
- Submits all required and/or requested documentation/paperwork by assigned due dates
- Submits Monthly, Quarterly, and Annual reports as required
- Performs other duties as assigned by Operations Coordinator
Summary of Qualifications:
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- Two (2) years of Sales experience - REQUIRED
- Three (3-5) years of experience in Employment/Placement Services. - REQUIRED
- Bachelor’s degree in psychology, education, human services, social work or other appropriate field preferred.
- Ability to work remotely (temporary) and adapt to a hybrid work environment.
- Must have a strong understanding of Houston's thriving industries
- Strong relational and communication skills-written and oral.
- Must enjoy working with underserved adults and have a strong initiative to work in a team.
- Proficient in Microsoft Office suite, Windows applications, internet, and email required.
- Some evenings and weekends are required.
- Adaptable & Flexible. Creative, Innovative, and Self-Manages workload.
- Collaborative & Relational.
- High professional standards.
- Spanish helpful.
Job Type: Full-time
Salary: $45,000.00 - $50,000.00 per year
Benefits:
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- 401(k) matching
- Dental Insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
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- 8-hour shift
- Monday to Friday
Education: Bachelor's (Preferred)
License/Certification: Driver's License (Preferred)
Work Location: One location
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Guidance & Planning Session (G.P.S) Specialist
The Guidance & Planning Session Specialist works with the participant’s services team in carrying out the responsibilities related to the successful onboarding of Capital IDEA Houston applicant. The position is responsible for conduct interviews for applicants following procedures and guidelines specific to each program.
Experience and Skill Requirements:
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- Facilitate Information Sessions with the Eligibility Specialist.
- Register and/or troubleshoot clients into the Apricot data base system.
- Complete all necessary paperwork.
- Assists applicants with the enrollment process.
- Provides guidance and support to applicants throughout the application process.
- Build and maintain participants’ hard and virtual case files.
- Performs data entry of eligible clients into electronic system.
- Assists Eligibility Specialist maintains up-to-date and orderly eligibility files.
- Provides facilitation to all participants in the On Ramp program.
- Proctor various assessments and tests during OnRamps.
- Complete GPS/Case Staffing of applicants applying for the CIH program.
- Prepare participants’ IEP based on their OnRamps assessments.
- Make recommendation on Career Pathway and connect to additional resources, if needed.
- Address evaluation survey issues.
- Represents Capital IDEA Houston at community events and activities that strengthen our community relationships and promote our services and supports participants.
- Presents and hosts events in person and/or virtual in the community
- Assist with Quality Control on applicant hard and virtual files
- Attends all required training programs
- Acts as a backup for other Career Navigators as needed.
- Submits Monthly, Quarterly, and Annual reports as required.
- Performs other duties as assigned by Participant Services Coordinator.
Programmatic Administrative Responsibilities:
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- Excellent attention to details
- Customer service and/or phone intake background
- Strong written and verbal communication skills
- Excellent organizational and record-keeping skills
- Ability to manage multiple projects simultaneously
- Strong critical-thinking and problem-solving skills
- Embraces a quick pace
- Comfort speaking with applicants
- Strong customer service skills
- Must meet performance goals and demonstrate behaviors of the organization’s Operating Agreements.
- Demonstrates respect and regard for the dignity of all applicants, visitors and fellow employees to insure a professional, responsible and courteous environment.
- Promotes effective working relations and works effectively as part of a team to facilitate the department’s ability to meet its goals and objectives.
Minimum Qualifications:
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- Three (3) years of Case Management, client intake or similar experience.
- Experience in facilitating individual and support groups and assessing applicants for services
- Bachelor’s degree in psychology, education, human services, social work or other appropriate field preferred.
- Strong relational and communication skills-written and oral.
- Must enjoy working with underserved adults and have a strong initiative to work in a team.
- Proficient in Microsoft Office suite, Windows applications, internet and email required.
- Some evenings and weekends required.
- Adaptable & Flexible.
- Creative, Innovative and Self-Manages workload.
- Collaborative & Relational.
- High professional standards.
- Spanish helpful.
Get started by sending your resume and cover letter to Melissa at mwinfree@capitalideahouston.org.
